Welfare Rights Providers in North Tyneside

As well as the Carer Money Matters project, there are other Welfare Rights Providers in North Tyneside and the wider region who can support carers or the person they care for:

1. North Tyneside Citizens Advice

• Services: Free, confidential, and impartial advice on welfare benefits, debt, housing, employment, and more.
• Contact:
  • Adviceline: 0808 278 7822 (Mon–Fri, 9am–5pm)
  • Universal Credit Help to Claim: 0800 144 8 444
  • Website: North Tyneside Citizens Advice – impartial & confidential advice

2. Disability North

• Services: Specialist support with ESA, PIP, Universal Credit, form filling, and tribunal representation.
• Contact:
  • Phone: 0191 284 0480
  • Email: serviceteam@disabilitynorth.org.uk
  • Website: Welfare Benefits – Disability North

3. North Tyneside Council – Welfare Assistance

• Services: Support during financial crises, including emergency food and utility top-ups.
• Contact:
  • Phone: 0191 643 2777 (Option 2, Mon–Fri, 9am–2pm)
  • Email: welfare.provision@northtyneside.gcsx.gov.uk
  • Website: Support for all residents, including low income households | North Tyneside Council

4. North East Law Centre

• Services: Free legal advice on welfare benefits, including ESA, PIP, Universal Credit, and appeals.
• Contact:
  • Advice Line: 0191 230 4777 (Tuesdays, 10am–12pm; Option 1, then Option 2)
  • Website: https://www.nelawcentre.co.uk/our-services/welfare-benefits

5. Macmillan Welfare Benefits Service (Northumberland & North Tyneside)

• Services: Specialist advice for individuals affected by cancer, including benefit entitlements and grant applications.
• Contact:
  • Phone: 01670 641903
  • Website: Benefits and financial support | Macmillan Cancer Support

6. Places for People – Money Advice Team

• Services: Assistance for social housing tenants in North Tyneside with benefit applications, budgeting, and accessing grants.
• Contact:
  • Phone: 01772 666 446
  • Website: https://www.placesforpeople.co.uk/about-us/community/community-projects/advice-and-support-in-north-tyneside/

7. Turn2Us Advice Finder

• Services: Directory of local advisers offering welfare rights support.
• Website: https://advicefinder.turn2us.org.uk/