North Tyneside Carers’ Centre use Microsoft Teams and Zoom to host our virtual workshops, training events and peer support groups.

We understand for some carers, using new technology for the first time, or swapping face to face meetings for something virtual can be daunting or feel unnatural at first. We’d like to reassure you that the same friendly, empathetic, supportive members of staff are on the other side of the screen to help you.

Things to know before you get started:

  • When taking part in any of our virtual events you’ll be sent a private joining link prior to the group start.
  • We do not advertise these private joining links on our social media pages or website so you’ll need to contact us by email, phone or contact your Support Worker to let us know you’d like to join.
  • You’ll be prompted to download Microsoft Teams and/or Zoom to your computer before the session starts. You can use the software via the “online browser” option if you do not feel comfortable downloading anything, however some features, like seeing all participants at once, may not be available on the online browser version.
  • We’ve done thorough research to make sure that anything we use – and ask you to use – is completely safe and secure.

Watch the short video below to familiarise yourself with Zoom

*If you do not already have an account with Zoom you will be asked to enter a meeting ID and password prior to joining your Zoom call with the Centre. This is specific to each meeting and will be included in the meeting invite. 

Watch the short video below to familiarise yourself with Microsoft Teams: