Salary: £28,013 per annum
Hours: 37 hours per week (full-time)
Fixed‑term until 31 March 2028
Responsible to: Senior Adult Carers Worker
Location: North Tyneside
Do you want to make a real difference to the lives of unpaid carers?
North Tyneside Carers’ Centre is looking for a compassionate and motivated Mental Health Carers Wellbeing Worker to join our team. This is an exciting opportunity to support unpaid carers who are caring for someone with mental health needs to maintain their wellbeing and achieve positive outcomes.
As a Mental Health Carers Wellbeing Worker, you will provide one-to-one support, advocacy, information and guidance to carers. You will help carers navigate complex health and social care systems, identify practical solutions, access support services, and ensure their voices are heard. You will also provide specialist support around issues that affect mental health carers and help them maintain a life outside of caring.
About the Role
You will:
- Manage a caseload of carers and provide personalised, outcome-focused support.
- Complete assessments and develop tailored support plans.
- Provide emotional support, practical guidance and advocacy.
- Support carers through statutory carer assessments and safeguarding processes.
- Work closely with mental health services, health and social care professionals, and voluntary sector partners.
- Provide specialist advice on coping strategies, boundaries, triggers and wellbeing.
- Help deliver wellbeing activities, training sessions and peer support opportunities.
About You
We are looking for someone who is:
- Caring, compassionate and approachable.
- Passionate about improving outcomes for unpaid carers.
- Experienced in providing information, advice, guidance and advocacy.
- Able to manage a complex caseload and work independently.
- Skilled in building positive relationships with carers and professionals.
- Confident in assessing needs, identifying risks and developing support plans.
- Knowledgeable about mental health issues and the challenges faced by carers.
- A strong communicator with good IT and record-keeping skills.
Essential Requirements
- At least three years’ experience assessing needs and providing support to carers or other vulnerable individuals.
- Understanding of carers’ issues and the legislation and policies affecting mental health carers.
- Knowledge of how mental health services operate.
- Ability to travel throughout North Tyneside.
Why Work for North Tyneside Carers’ Centre?
We are a friendly and supportive local charity dedicated to helping unpaid carers lead healthier, more balanced lives. We value our staff and offer:
How to Apply
To apply, please send your CV to recruitment@ntcarers.co.uk together with your completed equal opportunities, rehab of offenders and supporting information forms.
Mental Health Carers Wellbeing Worker
Closing Date: 31 July 2026
Interview Dates: 12 and 13 August 2026
North Tyneside Carers’ Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The successful candidate will be subject to appropriate pre-employment checks.