North Tyneside Carers’ Centre wins award for excellence
Carers Trust is delighted to have presented the Excellence for Carers Award to North Tyneside Carers’ Centre.
The award is a Carers Trust standard for best practice in services, advice and information for unpaid carers.
North Tyneside Carers’ Centre, part of Carers Trust’s network of local carer organisations, was rigorously assessed for its service, as well as the quality of its leadership, staff, internal processes and engagement with key local partners and stakeholders.
The organisation, which reaches more than 7,000 adult, young adult and young carers a year, aims to improve the quality of life of carers in North Tyneside so they are able to thrive.
In its report, Carers Trust noted: “North Tyneside Carers Centre is a resilient, innovative, and high-quality organisation where carers are demonstrably at the heart of everything the team does. Staff and trustees are passionate, dedicated, and consistently go above and beyond for the benefit of carers.”
As well as signalling the quality of its services for unpaid carers, the award means North Tyneside Carers’ Centre partners and stakeholders can be confident they are working with an organisation that has best practice and sustainability at the heart of its work.
Chief Executive of North Tyneside Carers’ Centre Claire Easton said:
“We are absolutely delighted to receive the Excellence for Carers Award from Carers Trust. This recognition reflects the dedication and passion of our entire team, who work tirelessly to ensure unpaid carers in North Tyneside feel supported, valued, and empowered.
“Being assessed against such rigorous standards and achieving this award demonstrates our commitment to delivering high-quality services and putting carers at the heart of everything we do. We will continue to innovate and collaborate with partners to make sure carers can thrive and live healthy, happy lives.”
Charities achieving the Carers Trust standard must demonstrate quality of service to unpaid carers across ten key areas including outcomes and impact, carer involvement, and information, advice and support.
Quality Assurance and Improvement Manager at Carers Trust Helen Oliver said:
“It’s been a privilege to see first-hand the passion and commitment of everyone at North Tyneside Carers’ Centre. This award is a well-deserved recognition of an organisation that truly puts carers at the heart of everything it does.
“The team’s creativity, resilience, and genuine care shine through in every aspect of their work – they don’t just meet expectations, they consistently go above and beyond.”