Volunteering
Introduction:
North Tyneside Carers' Centre is an independent charity with a board of trustees and around 20 employees and 15 volunteers. Established in 1994, the Centre is a network member of Carers' Trust which has approximately 144 carers' centres operating nationwide. Carers are involved at every level of our organisation, inlcluding policy and service development and are represented on the board of trustees, our staff team and volunteers. Our core services include Adult Carer and Young Carer information, advice and support, which is delivered on an individual basis and in groups.
We run a number of additional services that can help carers look after their own health and wellbeing and cope better in their caring roles.
As a charity, North Tyneside Carers' Centre relies on the support of volunteers. Our dedicated team of volunteers are a great asset to the Carers' Centre and allow us to extend our reach and provide support for more carers.
Join our Team:
We have a number of ways that you could volunteer at the Centre, including assisting with adult or young carer activities, helping to manage our IT system, or by sharing your experiences as a carer in sessions for professionals.
Volunteering is also a great way for you to:
- Gain confidence and self-esteem
- Learn new skills or maintain existing ones
- Gain work experience and a reference
- Meet new people
Current Vacancies:
Receptionist Volunteer:
Role Description:
Main Duties:
- To be the first point of contact for telephone enquries and visitors to the Centre
- Answer the telephone, deal with basic queries and refer on to support staff as appropriate
- To undertake other various tasks where required, eg photocopying, filing, archiving, letter typing, mailings, helping to set up rooms etc
- Help to maintain a tidy and safe working environment
Person Specification:
- Good verbal and written communication skills
- IT literate
- Patience and tact
- Reliability
- Ability to maintain confidentiality
- Ability to understand the needs and aspirations of carers
Hours of work:
- Weekly sessions(s) to be agreed
Responsible to:
- Adult Services Manager
Young Carers Support Volunteer:
We are seeking volunteers to assist in running group activities and breaks alongside the Young Carers Activities Worker.
Main Duties:
- To work as part of a team offering support to young carers who take part in the activities and events run by North Tyneside Carers Centre
Specific Responsibilities:
- To encourage and support young carers to take part in activities
- To adhere to the policies and practices of the Carers’ Centre
- To report any concerns/worries to the Service Manager.
Person Specification:
- Good communication skills.
- Patience and tact.
- Reliability.
- Understanding of confidentiality.
- Ability to understand the needs and aspirations of young carers
Hours of work:
- Flexible - to be arranged.
Responsible to:
- Training & Development Manager
Peer Support Group Volunteer:
We are seeking a volunteer to assist/take a lead in organising and running the group - work with other volunteers and staff to ensure that the group runs smoothly.
Specific responsibilities:
- To help set up the room if needed
- To greet carers and make them feel welcome
- To introduce new carers to others and support them until they feel comfortable
- To spend time listening to carers and chatting to them during the group
- To help out with activities during the group e.g. crafts
- To assist with clearing and tidying up after the activity.
- To fill in a short monitoring form which giving a brief account of the activity
- To report any concerns to the Carer Support worker
- To take part in volunteer meetings as requested ( usually every 3 months).
- To take part in relevant training offered by North Tyneside Carers’ Centre.
- To comply with Carers’ Centre policies and procedures.
Person Specification:
- Ability to relate to a wide range of people
- Warm and friendly personality
- Good communication skills.
- Patience and tact.
- Understanding of confidentiality.
- Ability to understand the needs and aspirations of carers
Hours of work:
To be arranged
Responsible to:
Adult Services Manager
If you are interested in any of the volunteering opportunities listed please contact the Centre on (0191) 643 2298 or click here.
If someone depends on you, you can depend on us.