As a carer you may sometimes feel that your opinions and ideas are not taken seriously, or that you are not always offered all the opportunities and choices you would like. This can be difficult to deal with, especially when you need to communicate regularly with health and social care professionals.
Advocacy means getting support from another person to help you express your views and wishes, and to help make sure your voice is heard. Someone who helps you in this way is called your advocate. The Centre's team of Carer Support Workers are available to provide you with advocacy support.
Situations where you might need Advocacy Support:
- Meetings with health, social services, housing departments etc.
- When you wish to raise concerns or complain about a service
- When you require support to navigate through the safeguarding process
- When there is a conflict between your needs and the needs of the person you care for
- When you are unsure of your rights as a carer
- When you are just too exhausted to stand up for yourself
- When you are unhappy about a service, or need support to make a professional understand what you or the person you care for needs
Your Carer Support Worker will:
- Listen to your views and concerns
- Ensure that your voice is heard and your needs are considered
- Give you information to help you make informed decisions
- Help you contact relevant people, or contact them on your behalf
- Accompany and support you in meetings or appointments with health and/or social care
- Help you explore your options and rights
They will not:
- Give you their personal opinion
- Solve problems and make decisions for you
- Make judgements about you
- Steer you in a particular direction
If you require advocacy support, please contact the Centre on (0191) 643 2298.
If someone depends on you, you can depend on us.